Our 14-Day Money-Back Guarantee
We stand behind AutoPublish. If you're not satisfied within the first 14 calendar days of your first paid subscription period, contact us at info@autopublish.org and we will issue a full refund — no questions asked.
The 14-day window begins on the date your first paid charge is processed (i.e. the day after your 7-day free trial ends, if applicable).
1. Free Trial
All AutoPublish plans include a 7-day free trial. No credit card is required to start the trial. Your card is only charged if you choose to continue after the trial period ends.
You may cancel at any time during the free trial without being charged.
2. Subscription Cancellations
You may cancel your AutoPublish subscription at any time from your account settings or by emailing info@autopublish.org.
- Cancellation takes effect at the end of your current billing period. You retain full access to AutoPublish until that date.
- We do not issue partial refunds for unused days in a billing period beyond the 14-day guarantee window, except where required by applicable law.
- Monthly subscriptions are billed monthly; annual subscriptions are billed once per year.
3. When Refunds Are Issued
We issue refunds in the following circumstances:
- 14-day money-back guarantee: Full refund of your first payment if requested within 14 days of being charged.
- Duplicate charges: If you were charged twice for the same billing period due to a technical error, we will refund the duplicate charge immediately.
- Significant service outage: If AutoPublish experiences a verified outage of more than 72 consecutive hours that prevents you from using the service, you may be eligible for a pro-rated credit or refund at our discretion.
- Required by law: Where consumer protection law in your jurisdiction requires a refund, we will comply fully.
4. When Refunds Are Not Issued
- Requests made more than 14 days after the first paid charge.
- Accounts that have violated our Terms of Service.
- Dissatisfaction with AI-generated content quality after the 14-day window. We encourage you to use the full trial period to evaluate AutoPublish before subscribing.
- Renewals where a cancellation request was not submitted before the renewal date.
5. Annual Plan Refunds
Annual plans are eligible for the 14-day money-back guarantee on the initial charge. After the 14-day window, annual subscriptions are non-refundable for the remainder of the annual term, except where required by law.
If you cancel an annual plan before it expires, your access continues until the end of the annual period you paid for.
6. How to Request a Refund
To request a refund within the 14-day guarantee window:
- Email info@autopublish.org with the subject line "Refund Request".
- Include the email address associated with your AutoPublish account.
- We will process your refund within 3–5 business days of receiving your request.
- Refunds are returned to the original payment method via Lemon Squeezy, our payment processor.
7. Payment Processor
All payments are processed by Lemon Squeezy. AutoPublish does not store your credit card details. Refunds are processed through Lemon Squeezy and may take 5–10 business days to appear on your statement depending on your bank or card issuer.
8. Contact
Questions about our refund policy? Email us at info@autopublish.org. We typically respond within 1 business day.
For full terms including limitation of liability and dispute resolution, see our Terms of Service.